Returns & Exchanges
At The Golden Barrel Boutique, we appreciate you and your business.
For this reason, we want you to be completely satisfied. If, for any reason, you are not entirely satisfied with your purchase, we're here to help.
We allow you to take some time to determine whether or not you are satisfied with your product(s). You'll have 30 calendar days to initiate a return. To be eligible for a return, your item(s) must be unused and in the same condition in which you received it. Your item(s) must also be in the original packaging, and must have either the original receipt, if included, or the order # listed somewhere on the package. If you have been issued a RA#, please also write this down. We will gladly issue refunds for defective items, items that arrive in a condition other than what was described. We will also issue refunds, if, for any reason, your product(s) does not arrive at your shipping address.
Submit a claim here.
Once we have received your item, we will send you a notification. We will immediately notify you of the status of your refund once the item(s) has been inspected. If your return is approved, we will initiate a refund to your credit/debit card (or original method of payment). You will receive your refund within the designated period of time as determined by your card issuer's policy. Lastly, we cannot refund your order if it is currently in transit to your location. We have no way of ensuring that the products will be returned once received on your end, so we do not issue refunds in advance.
You will be responsible for covering the shipping costs of returning your unwanted item(s), if you do wish to make a return. Please know this prior to placing your order, as we will not make any exceptions, even for faulty or defective items. Thank you!
Any items purchased using a discount code are final. There will be no exchanges, no returns, and no store credit. If you choose not to use a discount code, you can purchase items at the price listed on our website (including sales prices), which will be subject to our standard 30-day return policy. We cannot adjust the price of past (discounted) orders to sales prices to make an exception. For more information on this portion of our return policy, please reach out to our support inbox: email@example.com.
If you have any further questions regarding our return policy, please feel free to reach out to us: firstname.lastname@example.org.